Delivery

Requested and confirmed orders are processed and delivered to courier agency Econt Express OOD (hereinafter “Econt”) within 3 working days from the day of their confirmation. The time of delivery to the User by the courier company depends on the delivery address specified by the Customer. Delivery to the city of Sofia and most of the big populated areas is carried out on the next working day, and for smaller populated areas within up to 3 working days of their dispatch.

We offer free delivery for all orders above BGN 100!

For orders below BGN 100, the cost of delivery is not included in the price of the product and amounts to:

  • BGN 6.00 – to Econt office or Econtomat;
  • BGN 7.56 – to the customer’s door, for addresses in populated areas with an Econt office;
  • BGN 9.36 – delivered to the customer’s door if there is no Econt office in the town.

The indicated prices are approximate.
For more information, please visit the website of Econt Express Ltd.: http://www.econt.com.

We send our orders with the option review and test for greater customer satisfaction.

The ordered product is delivered in packaging suitable for its type.

In case, the User wishes to redirect the shipment to another address, he should pay the additional service. If the shipment is redirected to another address due to a wrong or incomplete address provided by the User, the additional service will be charged again.

In case of lack of communication and impossibility to deliver the shipment, the online sales contract is automatically terminated and the goods are returned to the Company.

The User shall be aware of possible extension of the delivery time due to delay due to unforeseen circumstances beyond the control of the Company, in accordance with the provisions of the relevant provisions of the Consumer Protection Act.