We are “Femme Meliora” EOOD, a legal entity, with registration number 207210067, established according to the laws of the Republic of Bulgaria. Our website address is: www.femmeliora.com.
In connection with the use of the website, we collect data necessary for the provision of the services offered, as well as information about your activity on the website. In this regard, we are the administrator of your personal data and attach great importance to their adequate protection. We ensure that our data processing processes comply with the relevant legal provisions, in particular with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“GDPR”) and repealing Directive 95/46/ EC) and the Bulgarian Personal Data Protection Act (“BPDPA”) and all amendments thereto. Our aim is to enable you to obtain complete information about the processing of your personal data by us and to provide you with tools that allow you to exercise your rights. Below we present information about how we process your personal data.
What kind of personal data do we process and how?
We receive your personal data straight from you, upon account registration, making a purchase on the store, using the contact form on the store or contacting us directly via email or the other provided contact details on the website. We collect and process data necessary for the executon of purchase orders made on the website, such as your email address, names, address and phone number for contact, as well as information about your activity on the website, such as IP address. When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. We process your personal data for the purpose of processing your orders on the website, in order to process complaints and return requests made by you, for analytical and statistical purposes, to process inquiries sent to us through the contact form or to our email address, to deliver you with a better user experience on our website, and for marketing purposes such as to display content suitable to your interests.
We process your personal data in accordance with the laws, ensuring that it remains up-to-date and correct. Therefore, from time to time we may remind you to update them by sending the message to the email address you have provided or by displaying an appropriate message on the website after you log into your account.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Access to your personal data is provided to Femme Meliora’s staff and employees responsible for the processing and execution of your order, according to the “need to know” principle, as well as to employees of the courier agencies we work with to deliver your order. Such staff abide by statutory, and when required, additional confidentiality agreements. Visitor comments may be checked through an automated spam detection service.
The information we collect will not be given to any other third party, except to the extent and for the purpose we may be required to do so by law.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
The period of processing of your data by us depends on the type of service provided and the purpose of the data processing. As a rule, the data is processed for the duration of the service or the fulfillment of the order, until the consent is withdrawn or an effective objection is raised against the data processing in cases where the legal basis for data processing is the legitimate interest of the Administrator.
What rights you have over your data
In connection with the processing of your personal data, you have the following rights:
- to request information about the personal data we process;
- obtain access to the personal data held about you;
- ask for incorrect, inaccurate or incomplete personal data to be corrected;
- request that personal data be erased when it’s no longer needed or if processing it is unlawful;
- object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation;
- request the restriction of the processing of your personal data in specific cases;
- receive your personal data in a machine-readable format and send it to another controller (‘data portability’);
- request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers. You also have the right in this case to express your point of view and to contest the decision.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have any questions related to the processing of your personal data by us or wish to exercise your rights, write directly to our data protection officer at the following email address: contact@femmeliora.com or you can message us directly using the contact form.
This Privacy Policy is continuously reviewed and updated as necessary.
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